Support
Questions, bug reports, or feedback about GoLightWeight? We're happy to help.
Email us at support@golightweight.app
We usually reply within 1–2 business days.
Manage or Cancel a Subscription — App Store
On iOS, Apple manages billing. Canceling prevents a future renewal but does not automatically refund an existing charge.
Manage subscriptions in the App StoreManage or Cancel a Subscription — Google Play
On Android, Google manages billing. Canceling prevents a future renewal but does not automatically refund an existing charge.
Manage subscriptions in Google PlayRestore Purchases
In the app, go to Settings → Restore Purchases. If your purchase is not restored, email support@golightweight.app.
Request a Refund — App Store
Apple reviews and decides refund requests for App Store purchases.
Request a refund from AppleRequest a Refund — Google Play
Google reviews and decides refund requests for Google Play purchases.
Request a refund from Google PlayDelete Your Account
In the app, go to Settings → Delete Account. If you have already uninstalled the app, you can still request deletion. Deleting your account does not cancel a subscription.
How to delete your accountPrivacy and Data Requests
For privacy questions, data access requests, deletion requests, or questions about Community posts, reports, hides, or blocks, contact our privacy team.
Email privacy@golightweight.app